Peter Lohmann's Newsletter - Tuesday Edition #6

What our future holds. PM news video.

A no-fluff, twice-weekly publication for the property management industry.

Welcome to Issue #6 of the Tuesday Edition! Not interested? Click here to opt out (you’ll still receive the Friday editions).

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How to Prepare for our AI Future

This post by Ray Hespen, CEO of Property Meld, caught my eye yesterday:

A lot of my techie friends are spending hours every day playing with AI agents like OpenClaw and Claude Cowork right now. I’m also dabbling with these tools, and it only took a few hours before three things became undeniably clear to me:

  1. The power of AI agents is unlike anything I’ve ever seen in the business world. Everything is going to change.

  2. These tools (eg OpenClaw) aren’t ready for prime-time yet, but they will be very soon.

  3. The more well-organized data you can give them access to, the more valuable and productive they will be.

Love them or hate them, there’s not much you or I can do about points 1 and 2. But there’s actually a lot we can do with regard to point 3, which I’m going to quickly discuss now.

Interestingly, those of you already working with global talent already have a leg up here. This is something that my Lazy Leverage cohost and Sagan CEO Jon Matzner identified really early on. Companies who excel at working with RTMs (remote team members) are naturally more-organized and process-driven than those who don’t. Why? Because global team members need tons of context in order to be productive and successful—just like AI agents.

So if you want to give your company a massive head-start once these agents become commercially available in a meaningful way, all you need to do is focus on getting all of your company’s data into as few locations as possible, and as organized as possible.

Some examples of company data that I’m talking about

  • Policy docs (Notion etc)

  • Team member specifics

  • Org charts

  • Documents

  • Spreadsheets

  • Presentations

  • Sales data

  • Marketing data

  • Customer data & comms

  • Property data

  • Obviously, operational data stared in your PM software

  • Form data

  • Process data

A lot of us have been on a quest for “fewer logins” as we scale up our companies for years now. That’s a great instinct and I believe it’s going to pay even more dividends in the agentic AI era.

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PM Company & Vendor Updates

  • TurboTenant surpassed 1M landlords on the platform. They are “built specifically for independent property owners, whether they have 1 or 100 units.”

  • Second Nature released a new report that surveyed 100 property managers and 500 residents to understand the State of Resident Onboarding.

Podcast Archives: Filtering Owners, Funding Growth, & Making Problems Go Away w/ Marc Cunningham

Back in 2023, Marc Cunningham joined me to close out Season 3, and we covered a lot of ground.

We talked about how to actually filter owner clients (before they become a problem), why most PMs chase too many “opportunities,” and the four-question framework his team uses to decide who they will (and won’t) onboard. We also dug into his commission-based PM model, what churn really looks like when you zoom out, and why the job isn’t to be right… it’s to make problems go away fast.

Audio-only episode. Find it on Apple Podcasts or Spotify.

Last week, I asked how you structure your property management company. Hybrid is the clear winner, while Departmental is falling out of favor:

What I’m Reading Right Now

My Take on This Week’s News

This week: Investor Ban Update, HUD Section 8 Changes, NARPM Broker/Owner Dates

NOTE: these news breakdowns are now syndicated to my podcast feed as well. Subscribe for a 4-minute property management news breakdown in your favorite podcast player every Monday.

Affiliate of the week: Property Meld

We use Property Meld across our entire maintenance process. It centralizes communication, reduces bottlenecks, and improves visibility for our team, vendors, and residents. If you want interconnected maintenance operations, try Property Meld.

Meme Tuesday:

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The content of this newsletter is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this newsletter. Additionally, some of the links included in this newsletter are affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions.