Peter Lohmann's Newsletter - Issue #148

NARPM CEO Gail Phillips is Retiring This Year

Gail Phillips, NARPM’s CEO for some 20 years, is stepping down before the year is out, she shared with me via email this week.

Initially shared via video message from NARPM's President Amy Hanson, the news comes during a turbulent time in NARPM's leadership. NARPM is going all-in on a new set of strategies coined NARPM 2.0, and a new method for selecting board members was also recently announced.

Gail's tenure at NARPM will be warmly remembered by professional property managers across the country. Although she was not without her detractors, Gail was always willing to sit down and talk with anybody. She garnered the respect of nearly all members, even those who disagreed with some of the specifics of NARPM's policies and direction. Her presence was always felt at the national conventions and she has been a steady force for progress during her long tenure as CEO.

If you're not familiar with how things work at NARPM national, I don't blame you because it's kind of confusing. Gail in her role as CEO is actually employed by a trade association management company called OMG (Organizational Management Group). Gail is also a part owner of OMG. OMG provides similar services for a number of different trade organizations. NARPM has engaged OMG for two consecutive 10-year terms, the latter of which is up at the end of next year. NARPM sets the vision and strategy, and OMG and their team execute on it. This includes everything from education to communication, all the publications (digital and physical), as well as the three national conferences and much more.

I spoke with NARPM President Amy Hanson on Monday, and she was able to provide a lot of clarity for me on this process. Part of NARPM's contract with OMG is that they're to provide NARPM with a CEO, and work has already begun on finding a suitable replacement. NARPM still gets to interview and approve the candidate, however.

The search is ongoing, and is expected to wrap up within 30 to 60 days. Amy was optimistic that the new CEO would be in attendance at NARPM National this fall and shared with me that there will be a reception to celebrate Gail's tenure.

I asked Amy what NARPM was looking for in their next CEO, and she emphasized that the ideal candidate will have volunteer leadership management experience, although property management experience was not a requirement. She also emphasized that NARPM 2.0 is bringing with it significant changes, and that this next leader is going to need to be flexible and highly engaged to ensure that NARPM stays relevant and is well positioned in the coming years to advocate for our industry and serve its members. She also shared that any members who have questions about this are welcome to contact her directly.

My Property Management Podcast is BACK for Season 5

I’m thrilled to be back for an entirely new season of my podcast, and the first episode is out now. Available anywhere you listen to podcasts, and you can find the video version on YouTube:

The season premier is an interview with my friend Taylor Haas. Taylor is the President and Managing Broker at Colorado Realty & Property Management, a top-performing firm managing over 1,000 single-family homes across the Denver metro area. Starting her career as a receptionist, Taylor worked her way up by embracing operational excellence, building strong teams, and driving process improvements.

Today, she leads the company’s strategic operations, communications, and client service—helping landlords lease properties faster and more efficiently. Taylor is known for combining systems thinking with a people-first approach, creating a culture of responsiveness and consistency while scaling the business with precision.

New Property Management Companies For Sale This Week

• Here is a property management company for sale in Deschutes County, OR (asking $3.5M, 870 units)

• Here is a property maintenance & construction business company for sale in Nantucket County, MA (asking $729k)

• Here is a property management company for sale in Los Angeles, CA (asking $2.4M, 260 homes)

Wouldn’t you love to know how much property management companies actually sell for? Check out the 2025 Property Management M&A Report, backed by data from 89 actual M&A transactions.

Industry News & Events

• ICE is apparently contacting landlords & property managers, asking for tenant information. Todd O breaks it down.

• Marc Cunningham reviewed the 2025 Property Management M&A report in a new video. Take 25% off with discount code MARC25 through July 23rd. I provided a copy of the report to Marc, but asked him to give his honest opinion of it.

• States Gone Wild (is your state doing something stupid? Send me the info):

  • NJ adds new tax on property transfers

  • CA passes SB 681 with a bunch of fee restrictions. Too many and too horribly short-sighted to list.

Closing Thought

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The content of this newsletter is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this newsletter. Additionally, some of the links included in this newsletter are affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions. *Affiliate link.