Peter Lohmann's Newsletter - Issue #114

Updated NARPM Party List, Announcing the PM Ops Summit

Long-Form Property Management Content

This week I totally reorganized and cleaned up my YouTube channel, which has a ton of long-form PM content. You can subscribe here, or check out these sections:

  1. Process Deep-Dives (more of these coming soon)

  2. Conference Talks

  3. Peter Lohmann’s Podcast (video version)

  4. Wood Window Restoration (slightly off-topic!)

I’m planning to add more long-form video content soon. What topics would you like to see me discuss or demo?

THIS ISSUE IS PRESENTED BY UTILITY PROFIT

I’ve spoken with countless property managers, and utility concierge services come up often. Lately, Utility Profit has been making waves, and it’s easy to see why.

Utility Profit takes a tech-first approach, offering tenants a seamless, self-service platform that cuts out the need for call centers. It’s faster, easier, and a natural part of your process. Tenants can sign up for services quickly through a branded platform that feels like an extension of your company. 

If you’re not currently using a utility setup system, you should be! If you’re evaluating upgrading what utility concierge you’re using, check out Utility Profit. They’re the obvious choice for your company.

Join Me at the PM Ops Summit

The PM Ops Summit is a free virtual training day to help you deep dive into the most important operational framework of the year: the 2024 PM Operations Standards.

Join me on stage with a panel of property management experts. We will:

  • Measure client experience at the process level using industry targets

  • Identify bottlenecks in your processes that are holding you back

  • Optimize your processes with the hacks and best practices of industry top performers

  • Prove value by showing clients why your services are worth every dollar, leaving "junk fees" behind for good.

“I’ll catch it later.” 

Nope… chances are, you won’t. Human nature is too predictable. Make the effort to catch it now, so your biggest opportunity doesn’t end up buried in the “someday” pile while you keep doing things the way you’ve always done them (and wishing your results would improve). 

Join the conversation in real-time, so you can benefit from on-the-spot breakout discussions (that won’t be recorded) to help you identify your biggest opportunity and take action NOW, in the “slow season” when your action will really make a difference.

Come join me at the PM Ops Summit on Tuesday, November 12!

New Property Management Companies For Sale This Week

  • Here is a property management company for sale in Champions Gate, FL (asking $275k, 35 doors)

  • Here is a property management company for sale in Albuquerque, NM (1,030 doors)

  • Here is a property management company for sale in Sacramento Co., CA (4.5M, 1,800 doors)

  • Here is a property management company for sale in Charlotte, NC (asking 1.3M)

  • Here is a property management company for sale in Clark Co., NV (250 properties, asking 1.8M)

NARPM National Conference: Updated Afterparty Roundup

Forward this to your friends & teammates who are going to Dallas! All times are Central.

Tuesday:

  • Crane (Members & Partners only). 6:00-8:00pm. Transportation provided.

  • Buildium (with AvidXchange, Citizen, Obligo, Property Meld, ShowMojo & TenantTurner). 7:30-11:00pm.

  • Second Nature. 8:00pm-11:00pm.

Wednesday:

  • ProfitCoach (with AppFolio, Blanket, Crane, Enterprise Bank, LeadSimple, Property Meld & Second Nature). 6:30-9:00pm. Capped at 150 attendees.

  • AppFolio. 7:00-10:00pm at The Rustic.

Catch me on stage with NARPM CEO Gail Phillips & others for a panel discussion about the past & future of residential property management. Wednesday at 1:45 in the Imperial Ballroom.

Industry News & Events

  • Do you manage properties in AL, AR, CT, GA, IN, MO or OH? Good opportunity to pick up a large client here (if you manage low-income). More info.

  • Don’t forget to register for LeadSimple’s user conference, coming up in December. I will be on stage with Jordan Muela announcing something NEW for our industry.

  • Did you know there’s an annual EOS conference? It’s in April in DC. I’m considering attending. Who’s interested?

Closing Thought

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Stats from last week’s issue:

Valid Recipients: 12,569

Open Rate: 63.5%

Clickthrough Rate: 5.4%

Most Popular Link (103 clicks): Zillow Tenant Placement

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That’s all for this week! Have a great weekend. See you NARPM! -Peter

Peter Lohmann's Newsletter: Data. Details. Dedication.

The content of this newsletter is for informational purposes only and does not constitute professional advice. I may have consulting agreements with, or financial interests in, companies mentioned in this newsletter. Additionally, some of the links included in this newsletter are affiliate links, meaning I may earn a commission if you make a purchase through these links. Always perform your own due diligence before making any financial or business decisions.